MEF - Dimension Eight

Learner Connection Practices

This dimension evaluates the team’s communication mechanism with learners; and their support to foster learner motivation, learner agency and community building activities.

		Peformance Levels
Dimension 8: Learner connect practices	Indicators for evaluation	Missing (0)	Inadequate (1)	Adequate (2)	Proficient (3)	Indicator Score	Avg. Criterion Score
Prompt communication	The course offers timely communication to keep learners engaged with course activities by:
	Promptly responding to learner queries on posted content, platform issues, grading questions, etc.
	Reminding them to post their questions and voice their concerns
	Providing regular announcements regarding upcoming material, events, pending assignments, deadlines, schedule, etc.

Motivating learners
	Course team motivates the learners for experience sharing, raising queries, receiving feedback from peers and the course team by actions such as: -rewarding learners for content engagement by appreciative name calling, giving bonus points etc. -offering real-life opportunities for successful performances e.g. internships


Support for learner agency	The course provides support to foster learner agency and enables them to:
	Monitor their individual (statistical) progress on the learners’ dashboard to encourage them towards achieving higher learning goals
	Manage their own learning trajectories by providing multiple optional learning resources and corresponding activities for diverse learning needs of varied learning cohorts


Community building	The course team leverages community building to support collaboration and avoid isolation issues by:
	Designing activities which require collaboration amongst peers and fostering discussions/feedback mechanism through structured guidelines
	Offering team support in grouping of learners into cohorts for collaborative activities
	Encouraging formation of other social media groups for collaborations amongst learners in an attempt to sustain their working association

Understanding learner difficulties
	The course team makes special considerations to understand learner difficulties, and make necessary amends for situations such as: -course load becoming overwhelming for most learners or study time misaligned with the assigned course credit -learners in the state of emergency or geniuine personal challenges



Learner feedback
	The course team takes an effort to connect with learners, receive their feedback suggestions to improve different components of MOOC design in the ongoing or future offerings of the course through: -discussion forum interactions -weekly surveys -course exit surveys


Feedback: (please ensure to fill-in all indicators)					D8	Average Score