MEF - Dimension Five

Synchronous Interactions

This dimension evaluates the opportunity provided for synchronous interactions; their goals, schedule update; effective conduct; the kind of technology employed; and availability of interaction videos on the portal.

		Peformance Levels
Dimension 5: Synchronous Interactions	Indicators for evaluation	Missing (0)	Inadequate (1)	Adequate (2)	Proficient (3)	Indicator Score	Avg. Criterion Score
Opportunities for synchronous interactions	Synchronous interactions are organised to establish a learner connect with the course team:
	At least once during the course or at regular intervals (e.g. once a week)
	At times which do not interfere with working hours of students/professionals (e.g. rotating a google sheet to find preferred time slots for learners)


Purpose of synchronous interactions	Synchronous interactions are conducted to:
	Establish a personal connect between learners and the course team by clarifying their doubts and engaging in discussion on unclear topics
	Offer exposure to learners from field experts and practitioners invited for synchronous interaction sessions


Update on the upcoming interaction	Synchronous interactions are conducted by:
	Informing learners about the schedule a few days in advance and sharing relevant content, if any
	Asking learners to send their queries beforehand to make effective use of the live interactions



Effective conduct of interaction
	Course team ensures to provide adequate support to learners during the synchronous interactions through actions such as: -live discussions with audience -synchronous chats in the chat box to manage high load of queries -note-taking for relevant content queries to be followed up later



Ease of technology for participation
	Simple technology platform (with clear instructions) is utilised for live interactions which is available to all, known to most or easy to learn, and consumes lower bandwidth



Availability of interaction videos
	Synchronous interaction videos are saved and uploaded on the course portal to make it available for learners for future reference


Feedback: (please ensure to fill-in all indicators)					D5	Average Score